Terms & Conditions

By using this site for reviewing the items presented on it and making your purchases, you agree with the rules and policy of this site.

THE STORE

ELIXIR [timeless] Gallery is a retail fashion store, located on Mykonos Island, Greece, owned by The 3rd Co - Lavimor Fashion Art Gallery, LLC.

www.elixirgallery.com is the web site of the store, representing some (most, but not all) pieces from our collections, presented in the store.

The photos of the items posted on the site, are aimed to represent an overall fitting of the items, as well as to expose some specific features of each item, they are not intended to be fully descriptive. 

Please keep in mind though, that disregarding the fit of clothes put on the models on the photos presented, each piece might fit each one differently.

Please do not hesitate to ask for more details before making your purchase.

We do our best to provide the most accurate information on our current selection, yet cannot guarantee that the data on the site is at all times 100% up-to-date. Please inquire regarding availability before making a purchase.

Please keep in mind that the items from the designers' collections, available at ELIXIR [timeless] gallery, are produced in very small, limited quantities, using unique techniques of fabric production and final treatments, hence particular items may vary in sizing, compared to standard size range. 

We cannot guarantee that a piece, marked with a particular size, will fit same way as other pieces on this site and/or other similar pieces bought in other stores.

Still we will do our best to provide all relevant information on the items you are interested.

Please do not hesitate to inquire about your measurements and fits, before completing your purchase. 

THE PRICES

The prices on the site include VAT. 

So far we do not provide automatic VAT exemption for purchases outside EU, but we are working on it; so please ask if it is applicable for you.

THE PURCHASE

Please use the ‘INQUIRE’ button for the items you are interested to purchase. Our consultants will reply to you shortly regarding availability.

Please don’t finalize your payment until you are sure that the desired piece is available. 

Shipping fee may be applied depending on the destination and the contents of your purchase.

THE PAYMENT

You can make a payment for your purchase via Paypal.

Please use the address sales@elixirgallery.com for paying.

We highly recommend you wait for the PayPal invoice from us prior to making a payment to ensure your desired pieces are in stock and the final cost of your purchase is correct. 

SHIPMENT

ELIXIR provides free shipment for purchases over € 500 for EU destinations or over € 800 for other locations, excluding items on sale.

In all other instances, the cost of shipment will be added to your purchase invoice.

Normally we ship using UPS or FedEx for international shipments and Geniki Tahidromiki S.A. for deliveries within Greece.

We will provide you a tracking number so you will be able to monitor the status of your shipment.

Please contact us if you prefer another forwarder, and we will advise you if we are able to ship with them. 

If your purchase is below free shipment limit, please give us some time to inquire the cost of shipment from the forwarder.

Please provide your shipping address postal code for faster communication when inquiring about your purchase.

Regular shipment normally takes about 5-10 working days, depending on the destination.

Mind the store is located on Mykonos Island, so typically the shipment may take 1-2 more days, compared to shipping from other European locations.

Jewelry purchases:

Please be aware, that due to the local regulations, any purchase of jewelries with a total amount of more than € 500 will be split into a multiple packages with a value for each below €500. This will not increase your shipping costs.

RETURNS

ELIXIR follows the standard practice on Returns: you have 14 days upon reception of your purchase for return.

The exception is underwear and swimwear, as well as jewelry – normally, these items may not be returned.

Please inform us re your wish to return your purchase accordingly and in time to have the right to refund. 

All returns are shipped at customer expense, unless the return occurs due an error of ELIXIR gallery.

All returns should be shipped to:

The 3rd Co - Lavimor Fashion Art Gallery, LLC.

19, Dilou str., Mykonos 84600, Greece

Office phone: +30 22890 28 355

Mobile: +30 694 546 3801 (

As soon as your return is shipped please update us with the proper tracking info.

The items being returned can be exchanged for another size (as long as we have it in stock), otherwise the appropriate Credit Note will be issued as soon as we receive the return, which can be used for later purchases. 

PRIVACY

Any personal/private information, which customers provide to the company, will be treated with respect and confidentiality. 

Any customer's personal/ private data provided to ELIXIR can be never disclosed to third parties.